Frequently Asked Questions
What kind of support will I get?
Here at Omega Studio, If you have a problem, no matter what it is, then get in touch with us. We’ll do our best to fix it if it’s something that’s under control, and even if not, we’ll try to point you in the right direction.
What’s an SSL certificate?
An SSL certificate is a small data file that uses a cryptographic key to digitally tie your company’s identity with the files that are stored on your webserver. The idea is to prove the identity of the publisher of a webpage and to reduce the likelihood of a visitor accessing sensitive areas of a website without the appropriate security.
What kind of hosting do I need?
That depends – what kind of website do you have. And what’s your budget? As a general rule, shared hosting is the best place to start.
Can I request a custom package?
Yes indeed. We can change, or completely customise a package for you. Just let us know what the important elements are and we will create a package to suit for you perfectly.
In which format do you deliver the video?
We’ll deliver your video in 4k/ HD format, And yes! You can upload it to YouTube or any other video hosting platform you want. If you require any other format, just let us know, and we’ll make sure to also send it your way.
How long should my explainer video be?
We recommend keeping them under 2 minutes long – 90 seconds is the sweet spot for explainer videos.
I already have a Script. Can we use it?
We primarily work with professional script writers who have a lot of experience in creating scripts for these types of videos. However, if you send us a script, we’ll give it a look and provide feedback.
Why should I use Animation?
Animation has been an amazing tool to capture attention for years! Used in entertainment and education way before we began seizing its fantastic potential for marketing.
When do I make payment?
50% of the deposit amount.